Case managers play a significant role in the lives of geriatric clients. Today, many elderly people wish to remain in their homes and communities so they can live as independently and comfortably as possible. A case manager is tasked with collaborating with medical professionals and family members to create a care plan that ensures that the client’s environment is safe, their needs are met, and a trusted support team is in place. There are many challenges that a case manager may face, including long hours, physically taxing duties, and emotional strain, but with the right support system in place, a case manager’s job is invaluable.
Collaborating with Healthcare Professionals
Elderly people have a lot of medical needs that require a whole team of healthcare professionals like doctors, nurses, and therapists. The case manager’s job is to coordinate with medical doctors so that everyone is informed about the client’s current condition. That way, each medical professional has a complete picture of their client’s health, and they can treat them more effectively.
The case manager also collaborates with in-home nurses, caregivers and therapists who visit the client regularly in their home. By keeping everyone in the loop on the client’s care plan, the case manager can ensure that their elderly client is getting holistic care from a wide range of services
Financial Planning for Elderly Care
Healthcare is expensive, and many people aren’t equipped to plan for the financial burden it places on families. A case manager can counsel their elderly client on financial planning, saving, and budgeting for long-term elderly care. They may also advise individuals about state programs like Medicare and Medicaid to help receive services if they meet certain criteria. In many cases, this conversation also includes close family members who will be responsible for the client’s finances as they age. Covering this topic together eases anxieties and gives everyone a clear picture about what to expect.
Creating a Safe Environment
Many elderly people opt to age in place in their homes for as long as possible. In many cases, it’s the best option for their physical and mental health. The most important factor to consider is whether their home environment is safe. A case manager has the knowledge and tools to conduct a home safety assessment. This reveals areas that need to be updated to reduce fall risks, especially near stairways and in bathrooms. It’s also a good way to ensure that the space is accessible as the client’s needs change.
Nutrition and Wellness Programs
Elderly individuals have specific nutrition needs that can change over time. Often, clients don’t get enough physical activity, which can weaken muscles, leading to increased fall risks and joint problems. A case manager knows how to tailor their client’s nutrition plan so that they’re getting the vitamins and minerals they need, along with the right amount of protein, fiber, and fat.
A case manager can also help their elderly client find wellness activities that meet their physical needs. In many cases, they can find social activities that help their elderly clients feel connected to other members of the community while boosting their physical health at the same time.
Handling Emergencies and Crisis Situations
An excellent case manager knows how to handle emergencies with swift action and a calm demeanor. This is usually thanks to an emergency response plan that has been customized for their client in advance. Most case managers are equipped with crisis intervention strategies that help them respond to their elderly clients when emergencies occur, so they can respond accordingly and get help from the appropriate medical professionals and family members when necessary.
Respecting End-of-Life Wishes
Caring for elderly clients usually involves conversations about end-of-life care. A case manager must respect their client’s wishes and facilitate conversations that keep the care team informed about what their client wants and needs. As the client ages and their needs change, a case manager is also tasked with providing palliative and hospice care support to family members and their client.
At PASCO, we’re here to support clients of all ages and their family caregivers. If you’d like to learn more about the amazing services we offer, contact us today.
